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When can I begin to start using my indicator after placing an order?

Free indicators can be used right away. Licensed indicators are activated within 24 hours. An email notification will be sent when the license activation process has been completed.

How do I install my TickTec indicator?

All of our products come with installation instructions and details about configuration options.

Can I install my indicator on more than one computer?

Our free indicators can be installed on multiple computers. Our licensed indicators can only be installed on one computer. Additional licenses are available at a discounted price for some products.

How do I change my registered Machine ID?

Please contact us. There will be a $10 fee per registered Machine ID.

What is your refund policy?

ALL SALES ARE FINAL & NON-REFUNDABLE. Because our products are digital goods delivered via Internet download we offer no refunds. Therefore, please contact us if you want to ask questions before making a purchase.

Common Questions 

Futures, foreign currency and options trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing one’s financial security or lifestyle. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results. View Full Risk Disclosure.

CFTC Rules 4.41 – Hypothetical or Simulated performance results have certain limitations, unlike an actual performance record, simulated results do not represent actual trading. Also, since the trades have not been executed, the results may have under-or-over compensated for the impact, if any, of certain market factors, such as lack of liquidity. Simulated trading programs in general are also subject to the fact that they are designed with the benefit of hindsight. No representation is being made that any account will or is likely to achieve profit or losses similar to those shown.

NinjaTrader® is a registered trademark of NinjaTrader Group, LLC. No NinjaTrader company has any affiliation with the owner, developer, or provider of the products or services described herein, or any interest, ownership or otherwise, in any such product or service, or endorses, recommends or approves any such product or service.

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