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PRIVACY POLICY

Last updated: February 23, 2026

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This Privacy Policy describes how Ticktec LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit http://www.ticktec.com or purchase our software.

 

1. Information We Collect

  • Information you provide: We collect details you voluntarily share when registering or making a purchase, including your name, email address, phone number, billing address, and account passwords.

  • Payment Information: When you make a purchase, payment data is securely handled and stored directly by our payment processors, PayPal and Stripe.

  • Automatic Data & Cookies: We automatically collect basic device information (such as your IP address and browser type) to keep our site secure and operational. We use essential cookies required for basic site operations (like secure user logins and bot prevention) and analytics cookies to understand how visitors use our services.

 

2. How We Use Your Information

We only process your information to run our business, specifically to:

  • Create and manage your user account.

  • Process payments and fulfill your software orders.

  • Provide customer support and respond to your inquiries.

  • Send administrative updates regarding your account or our services.

 

3. Sharing Your Information

We do not sell your personal information. We only share it in limited circumstances:

  • With essential third-party service providers (like PayPal, Stripe, and Google Analytics) who help us operate our website and business.

  • When required to comply with legal obligations or to protect our rights.

 

4. Controlling Your Cookies & Data

You have the right to accept or reject cookies through your web browser's settings, though rejecting essential cookies may prevent some areas of our website from functioning properly. Depending on your location, you may also have the right to access, correct, or request the deletion of your personal data. You can review or change your account information at any time by logging into your settings.

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5. Contact Us

We do not knowingly collect data from children under 18. If you wish to request the deletion of your data or have any questions about this policy, please contact us at support@ticktec.com.

Futures, foreign currency and options trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing one’s financial security or lifestyle. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results. View Full Risk Disclosure.

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NinjaTrader® is a registered trademark of NinjaTrader Group, LLC. No NinjaTrader company has any affiliation with the owner, developer, or provider of the products or services described herein, or any interest, ownership or otherwise, in any such product or service, or endorses, recommends or approves any such product or service.

©2025 by TickTec LLC

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